Customer Frequently Asked Questions:
Where is The Art Cove Located ?
In a smallish village in northern Tampa, Florida - "Carrollwood Village".
Does The Art Cove have a public studio and gallery ?
No, The Art Cove has 3 private painting studios, 2 web sites, and several online galleries.
How can I contact The Art Cove ?
You can use the "contact link" form located on the navigation bar on almost all web pages. Or click the tab at the bottom of these FAQs.
How are purchases delivered to me?
All paintings are safely and professionally packed in sturdy shipping boxes, then shipped within 2 or 3 business days via Fedex - fully insured ! We do require an indirect signature so that BOTH our customer and The Art Cove will be assured of a safe and sure delivery !
Can I pay with my credit card ?
Absolutely ! We honor all major cards as well as Paypal. Our secure checkout is set up to accept credit cards from Paypal members as well as NON-PAYPAL customers !
How do I know my order and payment transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers. Our checkout pages are SSL and secure https web pages !
Do you accept commission art ?
Riley has painted many commissions for customers world wide but is not taking commissions at the present time !
Does this artist also do commercial art for businesses ?
Yes. Riley has had the privilege of being the featured artist for large commercial companies which place Riley's artwork onto various products sold in retail stores and shops.
Can I purchase genuine Giclee' prints of a Geddings original painting ?
Absolutely ! Navigate to "Art Available" at the top of any page, then click on "Giclee Prints". There you may purchase Giclee prints on paper in various sizes, plain, matted, or framed. Also prints are available on canvas and as Greeting Cards.
What is your refund or exchange policy?
Of the hundreds of paintings sold, only 2 were returned since 2005 ! Those were misunderstandings, not quality, and received a full refund. If there is a problem, we are happy to work with our customers in a fair and satifactory manner !
Does The Art Cove support any wildlife or animal foundations?
Yes, The Art Cove proudly supports a number of agencies, foundations, and groups associated with wildlife, animals, Everglades, and eco systems. In fact, our servers are powered by 100% wind power ! Please see the following list and feel free to click any logo for more details.
Still Got Questions? ASK THEM HERE
